Product Care

Ensuring your scented candles stay looking and smelling incredible, requires a little bit of care.

But you will be rewarded time and time again with beautiful candles that burn evenly and without any smoke, if you follow our top tips below:

Trim Your Wick

Trimming your wick is an often overlooked but essential part of candle care. You should trim your wick to around 3mm before you burn your candle or for every 4 hours of burn time. Trimming ensures that the candle will burn evenly, but also you will get a nice clean and even burn throughout the use of your candle. You can use a wick trimmer to help you trim the wick, especially when it gets too low for scissors. Pinching the wick with your fingers is also an effective way of trimming your wick if you don’t have a wick trimmer.

The First Burn

You want to ensure that the first layer has completely liquified on your first burn. Otherwise, you get excess wax that sticks to the edges of the candles for every burn afterwards. We recommend burning your candle for 3 hours initially to ensure that you don’t get tunnelling on the second burn.

Keep The Wax Clear

You want to avoid any debris in your molten wax pool, so don’t leave any half burnt matches or wicks in there. The candle will start to smoke, and instead of a lovely fragrance, you will get black charring. If you don’t trim your wick, the burnt wick will fall into the molten wax and be a potential fire hazard and often creates an unpleasant smell. This is one step of candle care that most people ignore, but it will help your candle last longer and smell fresh every time.

Four Hours Burn Time

To minimise any damage or issues, we recommend only burning your candle for 4 hours at a time. Also, keep an eye on your candle the whole time that it is burning; NEVER leave a burning candle unattended.

Safety First

As clean and safe as soy wax candles are, it’s still critical to keep your candles away from children and pets. Plus, to avoid burning yourself, try not to touch the candle until it has fully cooled.

Make sure you place your candle somewhere safe, away from draughts, flammable items and always 10cm apart from another candle.

Don’t Burn Below 5mm

Once your candle has got to 5mm, it is time to stop burning it. However, you can always buy another one of our luxury candles to enjoy for another 35 hours.